800 Wilder Tower
The University of Memphis
This process is for diploma reorders ONLY. If you have not received your original diploma and it has been more than two months since your commencement, please contact the Commencement Office.
There is a $20 fee for diploma reorders. Once you complete the form you will have the option to pay on-line or print the form and send it in with payment.
Once we receive your reorder request, it will take approximately two weeks for our vendor to process your diploma. When we receive your diploma from our vendor we will mail it to you as you specify below (standard or expedited), or you are welcome to pick it up at our office. If you are picking up your diploma in person, please make sure you bring a photo ID. If you would like to specify another individual to pick up your diploma, you must provide documentation to the Commencement Office by emailing us at firstname.lastname@example.org .
FedEx overnight shipping is non-refundable. No overnight shipping is available to Hawaii, Alaska or internationally.
Diplomas that are damaged during shipping or that must be corrected due to a printing error may be returned for a replacement at no charge.
If you have any questions or concerns regarding your order please contact the Commencement Office at 901- 678-5547.